About

Diane Williams

Diane set up Quince in 2010 after working for more 20 years at Marks & Spencer in a variety of senior store and head office roles.  Wanting to combine her previous career experience with a love of museums, galleries, shopping and people-watching, she decided to focus her new enterprise on cultural, heritage and visitor attraction retail.  More than a decade later she and her associate  Michael have worked with more than 70 different venues, as well designing and delivering retail training initiatives for some of the UK’s leading cultural organisations and local authorities.

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Michael Richards

Michael joined Quince in 2012 bringing with him extensive niche retail experience having held managerial and operational positions at the Garden Museum, Imperial War Museum and Barbican Centre.  His expertise in store layout, visual merchandising, range planning and product sourcing, have earned him many plaudits from our client’s and he’s equally at home working in a hands-on capacity or as a coach and mentor.  On a personal level his personal passion for the creative arts and interior design means he’s never really off-duty.

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